Reimbursement workflow

Let employees submit claims, then reimburse through payroll.

Employees submit multi-line reimbursement claims with optional receipts, managers and HR approve them, and approved claims create non-taxable payroll adjustments.

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Self-service claims Two-level approval Payroll adjustment
01Draft claim
02Submit
03Manager approves
04HR approve
05Payroll pays the adjustment
THE FOUNDATION

Expense Claims workflows that stay connected.

Employees submit multi-line reimbursement claims with optional receipts, managers and HR approve them, and approved claims create non-taxable payroll adjustments.

  1. Claim line items

    Capture one line per meal, taxi, software purchase or other reimbursable expense.

    01
  2. Receipt upload

    Attach optional receipts so approvers can review supporting proof.

    02
  3. Payroll integration

    HR approval creates a payroll adjustment picked up by the next payroll run.

    03
LIVE HRM SCREEN

Expense Claims screen with reimbursement workflow tracking.

The Expense Claims page from HRM keeps employee reimbursements, receipt review, approval status and payroll handoff organized in one workflow.

Expense Claims page showing reimbursement claims, approval status and payroll adjustment workflow.
BUILT FOR CONTROL

Details that make expense claims dependable.

HR override path

HR can approve submitted claims directly when manager review is unavailable or not required.

Rejection reasons

Employees see why a manager or HR rejected a claim, and zero-total claims are rejected at HR approval.

Cancellation

Employees can withdraw claims before HR approval.

Ready-made categories

Eight default categories cover common reimbursement types.

Receipt controls

Uploads remain tied to the claim for approval review.

Portal views

Employee, manager and admin views support the full workflow.

WORKFLOW LIFECYCLE

Draft to paid without changing the payroll engine.

The module sits on top of payroll adjustments, so claims move through approval while payroll receives the final reimbursement amount.

  1. 01Draft claimReady
  2. 02SubmitReady
  3. 03Manager approvesReady
  4. 04HR approveReady
  5. 05Payroll pays the adjustmentDone
CONTROL SURFACE

Every claim state has a clear meaning.

Every view stays structured and reviewable — nothing hides behind a tab.

Draft

Employee editing

Only draft claims remain editable before submission.

  • StateDraft
  • EditableYes
  • NextSubmit

Submitted

Awaiting manager

The claim is locked and waiting for reporting manager review.

  • StateSubmitted
  • EditableNo
  • OwnerManager

Manager approved

Awaiting HR

Manager approval is a real intermediate state with its own notification, and the manager can also reject with a reason.

  • StateManager approved
  • EmailSent
  • OwnerHR

Approved

Payroll ready

HR approval creates the non-taxable payroll adjustment; the claim stays approved while payroll pays it out.

  • StateApproved
  • AdjustmentCreated
  • TaxNon-taxable
CONNECTED BY DESIGN

Expense Claims works with the rest of HRM.

  • Employees
  • Payroll
  • Managers
  • Reports
  • Email
COMMON QUESTIONS

What HR teams usually ask about expense claims.

Yes. HR can approve submitted claims directly if the organization grants that permission.

The generated payroll adjustment is a non-taxable addition.

Locking the payroll run pays out the linked adjustment; the claim itself stays in its approved state as the record of the decision.

Operentra HRM / Expense Claims

See how expense claims fits your HR operation.

Map your current workflow to the right HRM setup, permissions and rollout plan.